Deliver a secure, seamless and intuitive digital experience

Leverage Okta, an industry-leading CIAM platform, to enable secure and frictionless customer identity.

We help you mitigate risk, improve operational efficiency and reduce friction for your users with Okta, one of the world's most secure and reliable identity platforms. 


Today’s companies must enable their customers to engage with their apps or services at any time, from any device, in a secure and safe manner. Ensuring these engagements are convenient and consistent across all relevant digital channels is essential. 

As a trusted partner of Okta, ClearPoint empowers organisations to optimise their customer experience and growth strategies through comprehensive security and identity solutions. ClearPoint supports your customer-facing initiatives to ensure you have secure, reliable and scalable ways for your customer to access applications, specific to your business needs.

From multi-factor authentication and access management to frictionless customer login experiences, we provide best-in-class CIAM capability as part of the applications we build or manage with Okta.


How we can help

  • Okta Health Check and Assessments
  • Okta Implementation and Integration
  • Customer Identity On-Premise to Cloud Migration
Okta Health Check and Assessments

For organisations currently utilising Okta, our comprehensive Health Check and Assessments offering provides a thorough evaluation of your identity management landscape. Our experts analyse your existing Okta implementation to identify potential gaps, risks, and underutilised features. We also assess your current endpoint protection, authorisation, and authentication management, including Multi-Factor Authentication (MFA) and DDoS protection, to ensure optimal security.

By conducting a holistic review that goes beyond Okta's core functionality, we deliver a detailed report outlining areas for improvement and actionable recommendations to enhance your identity management strategy. Our goal is to help you maximise the value of your Okta investment while strengthening your overall security posture.

Okta Implementation and Integration

For organisations seeking to adopt Okta as their customer identity management solution, we provide end-to-end support. Our experienced consultants work closely with your team to understand your unique requirements and design a tailored Okta implementation plan. We leverage our extensive knowledge of industry best practices to ensure a seamless deployment that aligns with your business objectives.

Our offering includes the development of necessary integrations between Okta and your existing applications and APIs, enabling a unified and secure identity management ecosystem. Throughout the implementation process, we provide comprehensive consultancy to guide you in establishing robust policies, workflows, and governance frameworks.

Our goal is to empower your organisation with a future-proof customer identity management solution that enhances security, improves user experience, and drives operational efficiency.

Customer Identity On-Premise to Cloud Migration

For organisations looking to transition from an on-premises identity management solution to Okta as a cloud-based platform, ClearPoint will streamline the process. We understand that not all on-premises solutions are cloud-friendly or capable of seamlessly migrating to the cloud.

Our team of experts conducts a thorough assessment of your current on-premises identity management infrastructure to identify potential challenges and compatibility issues. Based on this analysis, we develop a comprehensive migration strategy that leverages Okta's cloud-native capabilities.

We handle the complex task of migrating user identities, access policies, and configurations while ensuring minimal disruption to your business operations. Our migration approach prioritises security, scalability, and long-term sustainability, enabling your organisation to fully embrace the benefits of a cloud-based identity management solution.

Throughout the migration process, we provide ongoing support and knowledge transfer to ensure a smooth transition and empower your team to effectively manage your new cloud-based identity management environment.

The business value of CIAM with Okta

In our latest ClearPoint Unlock Podcast, David Shepherd, ClearPoint GM Software Engineering, sits down with April George, Okta Principal Solution Engineer, to discuss the evolution of customer identity and the use cases to why many organisations adopt a cloud-based identity solution. They explore the growing shift towards digital identities and verifiable credentials that cloud-based solutions are well-positioned to support, and what this means for customer experience and identity management. Watch below to hear how businesses can stay agile and responsive while addressing changing customer expectations to deliver smooth and secure digital experiences. 




Why Customer Identity?

For digital-first organisations or those wrestling with digital transformation, Customer Identity and Access Management (CIAM) is a fundamental technology to enable their digital business strategy. 

This Okta white paper describes how a modern, centralised approach to Customer Identity can help organisations scale revenue, ensure security, build trust with customers, and free IT and development resources to focus on launching and managing new services for the digital age.

A modern CIAM solution empowers organisations to address — efficiently and effectively — all of these pressures, and more. In this high-level overview, Okta shows you that the answer to “Why CIAM?” is much richer than most people realise.

The white paper delves into:

  • Business benefits
  • How Customer Identity can optimise both customer and developer experiences
  • Case studies of Customer Identity in action
  • What to look for in a robust CIAM solution


Group looking at laptop

CIAM improves the omni-channel experience for the customer by combining siloed back-end systems into one comprehensive solution.

Looking at computer

Designed to remove barriers, enable a smooth and frictionless user experience, enhance security and reduce organisational risk, CIAM is an essential...

Not all software solutions are born equal. Some make sense to build from scratch, while others are best bought off the shelf. 

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