Industry Deep Dive: Impact of Technology on Retail
Fireside Chat | Digital & Loyalty Director Mark Wolfenden, Woolworths NZ
Let's dive into what is front of mind for those in retail and explore how technology and innovation is creating opportunity and disruption in the industry. We will discuss the changing customer interface and interaction model, the impact of cloud technologies and building resilience.
Session Speaker
Mark Wolfenden
Digital & Loyalty Director, Woolworths
Mark is a digital & eCommerce leader with broad expertise across strategy, digital delivery, eCommerce, loyalty, digital marketing, growth & data. Having worked in leading retail organisations including CountdownX, The Warehouse Group, My Food Bag and Sainbury's, Mark is experienced in both consulting and client-side roles leading large agile teams, developing and implementing strategy, driving commercial results and growing talent.