In our latest ClearPoint Unlock Podcast, David Shepherd, ClearPoint GM Software Engineering, sits down with April George, Okta Principal Solution Engineer, to discuss the evolution of customer identity and the use cases to why many organisations adopt a cloud-based identity solution. They explore the growing shift towards digital identities and verifiable credentials that cloud-based solutions are well-positioned to support, and what this means for customer experience and identity management. Watch below to hear how businesses can stay agile and responsive while addressing changing customer expectations to deliver smooth and secure digital experiences.